Frequently Asked Questions
Use the information below if you are having any problems with our site or have a further questions about the school and how it is managed.
Something on the webpage is incorrect or not working
If you find something that is not working (for example you do not receive a response from our contact page) please use the school office email – firstname.lastname@example.org – to contact us directly about this matter.
Contacting the school after hours
The school’s office opening times are 8:30am to 3:30pm on weekdays. If you have an urgent message or cannot contact the school during these times then please use the contact page. Failing this you can email the school office directly using the email email@example.com.
Contacting my child’s teacher
As teaching staff we are open and willing to speak to you about any issues regarding your child. If it is a small query please use write a note in the reading record, or else contact the school office an make an appointment to see the class teacher or to provide details which they can use to contact you.
Making a Complaint
We are sorry to hear that you are unhappy with the school. Above are our contact details if you would like to speak to someone, alternatively our Complaints Policy has full information on making a formal complaint.